Data Privacy

EPS PRO's respects your personal privacy. This policy outlines how customer contact information and service records are collected, utilized, and protected when booking plumbing services.

Data We Collect

• Customer name, physical service address, telephone number, and email address.
• Mechanical diagnostic notes, equipment serial numbers, and plumbing system photographs.
• Billing and payment transaction details required for invoicing and accounting.
• Website usage logs and interaction data collected through secure browser cookies.

How We Use Your Data

• To schedule, coordinate, and dispatch local plumbing service technicians to your address.
• To process invoices, warranties, municipal permit filings, and payment receipts.
• To deliver critical service updates, appointment reminders, and emergency notifications.
• We never sell, rent, or trade your personal information to third-party marketing companies.

Data Security

We implement industry-standard SSL encryption and strict administrative security controls to safeguard customer records. Access to service files and payment data is restricted solely to authorized operational staff.